5dimes Chat

  
5dimes Chat Average ratng: 3,2/5 9519 votes

When we speak about the 5Dimes app, then we mean the web app, which processes the full content of the desktop site for the mobile. This app works completely without download, so you don’t need to look around in the Play Store, iTunes, another independent app store afterwards, and you also don’t require an. 5dimes Reputation. If Old is Gold then 5dimes sportsbook is the best Gold in the market having been in operation since the close of the 20th century. The sportsbook boast of a big wealth of experience through the many years which have contributed to making it undoubtedly the biggest online book not only in the USA but also in the world.

Posted by admin on 22 July 2014 in Betting Sites News

www.5dimes.eu is the most popular online sportsbooks servicing the US market. Prior to December 2012 they had long held an A rating on our sportsbook ratings guide. Our then most honest competitor Bookmakers Review had given them the second highest rating possible (4.5 of 5). Multiple years in a row they were voted best sportsbook in the annual SBRForum.com poster’s poll. The point: this is a sportsbook that for nearly 2 decades most players value and trust.

On 28 December 2012 we posted an article on this same URL you are visiting now involving a 5Dimes player dispute. For archive purposes this page still contains details of this dispute that caused 5Dimes to spend 18 months (December 2012 until 22 July 2014) rated B on our rating guide. We are the only sportsbook review portal that published details of this dispute and for 18 months had their rating lower over it. The one other site that ruled on it, who is granted is likely highly biased towards them, was SBR who sided with 5dimes. SBS has now decided we will no longer link to this article outside the news section and after 18 months having it lowered we have restored 5Dimes to a rating of A. We are however not hiding this decision at all. We have bumped it in our news section to first article, giving players plenty of time to see this message and it will always be archived in that section.

The reasons behind our decision are many, but over all the years they have operated as a large sportsbook that does huge volume, this is the sole dispute we felt was noteworthy. This site offers many more markets than their competitors and most often at far better odds. For outright markets, F1 races, golf bets, tennis bets, match ups, props, moneylines on big favorites or large underdogs on major sports and so many other markets it is not possible shopping all sites to find better than what 5Dimes offers for markets and odds. They also cover markets that no other US friendly sportsbook does. In short this website is all about delivering players the absolute best value and product.

5Dimes does not take advantage of recreational gamblers offering them poor odds the same way most their competitors do. They are also good for poker, and have a casino that pays higher than any other casino in the world. For example at American Roulette, odds/even, red/black, high/low pays 1.09 to 1 instead even money. Pai Gow poker pays 1.02 to 1 instead of 0.95 to 1 and the list goes on and on. 5Dimes gives players by far the best odds on every product, and all players who don’t benefit from mistakes, or cheat them, get paid timely anytime they request a withdrawal. It is a considerable disservice to have players visiting other books where they will lose money faster or win far less with because those books are rated higher, while 5Dimes has a near perfect track record. This is why despite the potentially serious dispute their rating has been restored.

5Dimes Confiscates $32,563.09 and Threatens Further Collection (Archived)

The original dispute involved a complaint where a player had $32,563.09 confiscated and was threatened with additional collection. The original forum threads he brought the dispute to and their discussions can be found in threads Dan711 vs 5Dimes (2+2) and Dan bouton vs. 5Dimes (SBR). This report uses information found in both these threads to archive that dispute.

5Dimes vs. Dan777 (Dan bouton) Details

A played named Dan claims to have opened an account at 5Dimes around October 3, 2012. He made three deposits over a short period of time totaling $885. On October 9, 2012 he staked $0.57 on a progressive pleaser that had an incorrect pay table. Winning 5 out of 6 paid 7000-to-1 instead of the 70-to-1 it was intended to pay. This was one of dozens of pleaser bets he placed where option 5 out of 6 had an incorrect payout. It was however the only of these bets which he won.

Dan claims to be new to online sports betting. Suspecting this pay table was likely an error he began reading forums about how sites handle bad lines. Feeling his bet would likely be void if it was a mistake, he called 5Dimes to inquire about the pay table. It is important to note he did this while the bet was still pending and specifically stated he thought their pay table was wrong. He was told by a 5Dimes rep the pay table was correct. Still skeptical he asked to speak to a manager. A second person, this one Dan believed was a manager, also claimed the pay table was correct. This bet won and Dan was paid $3990 in winnings instead of $39.90 he should have been paid.

Dan continued to wager at 5Dimes running well and cashed out $10,840 while still holding an account balance. He claims ALL of his future wagers were on legit lines. He received no other winnings from incorrect odds. Dan had an amazing run winning over $25,000 legitimately during Week 11 of the 2012 NFL season. This was several hundred legit bets and more than a month after he was overpaid on his winning pleaser bet. At this point his account balance was $32,563.09. The excitement of his biggest winning week was ended when he found his 5Dimes account locked right after this win.

Dan then spoke to 5Dimes General Manager Tony Williams for the first time. The chat was not friendly as you can see from the log below.

In the log above you can see 5Dimes General Manager Tony Williams takes the position that he is not only confiscating the $32,563.09 but he is voiding all of Dan’s action period. He demands Dan returns the difference of $885 in deposits and $10,840 in payouts. He threatens collection.

Tony later alludes there will be no arbitration offered and that rulings (such as SBR) do not matter to him. He continues to make threats of collection.

Even after 5Dimes own rules were pointed out, Tony still makes threat of collection telling a player he should be packing his bags (which can easily be interpreted as the threat of physical harm).

5Dimes Rules Cover How To Handle This Dispute

Remember: Dan attempted to report this error and was told it was correct. He asked for a manager and was told again that it was correct. He then wagered for more than a month making hundreds of wagers. It was only after a legitimate lucky weekend that this was detected and his account was closed. 5Dimes rules do however seem to cover in detail how this dispute should be handled. Below are screen shots from their rules page.

Relevant 5Dimes Rule #1

Relevant 5Dimes Rule #2

Chat

Relevant 5Dimes Rule #3

IF the facts are exactly as stated: the rules seem to imply correct way to handle this is to deduct the $3950 over-payment from the $32,563. This means Dan is owed $28,613. If 5Dimes General Manager Tony Williams disagrees then wouldn’t it make sense the player is owed a mutually agreed upon fair arbitration over the disputed balance? In this case though 5Dimes is located in Costa Rica where regulation is non-existence and recourse next to nil so thus Tony Williams holds all the cards.

SBR Provides Player No Assistance

For many years self-proclaimed industry watchdog SportsBookReview.com (SBR) is where players go when they have a dispute with an online sportsbook. For the past 5-years their dispute analysis known as Justin7 has been their most respected authority on player vs. sportsbook disputes. His real name is Elihu D. Feustel. He authored the book Conquering Risk: Attacking Vegas and Wall Street. He is a former Pinnacle Sports employee, a licensed US attorney and has likely handled well over 1,000 sportsbook disputes.

In the SBR thread Dan started to report this 5Dimes complaint, Justin7 chimed in (post #51) and posted:

6 days after Justin7 made the post above Dan commented on it (post #256) in the 2+2 thread.

Of course if you read both threads you will see SBR was not interested in this dispute. About a month after this Justin7 offered SBR his resignation. I asked him several questions in a Roughing The Punter thread (update: that forum is now offline). One of them related to 5Dimes to which he answered:

So it is the opinion of the man who has handled more complaints than anyone else: it was not handled correctly, but he was unable to comment on that due to SBR instructions.

SBS thoughts: There are many players that side 5Dimes in this dispute. To quote one of them Thremp had posted the following his blog.

Occasionally I read something written by someone who is retarded. Not in the sense of being born that way, but a self-imposed retardation born of ignorance and arrogance. Here is a good example. It isn’t difficult to understand how a bet of +7000 could be mistakenly interpreted as 7000-1 and punched into the odds sheet. Holding a book responsible for every single typo (or the player) would be ridiculous.

5Dimes actually clearly makes this argument: “5Dimes reserves the right to reverse the incorrect application of funds into an account due to human or system/software error. Funds that were not intended to be credited into a customer’s account will be reverted upon discovery of the inaccuracy.”

Defending angle shooters is one of the worst things that many people do to harm their reputations without even realizing they’re abetting unethical behavior.

This is not a sole example, many regulars sided 5dimes while many others took very much the same position as Justin7. There is of course certain players that will ALWAYS side player. We at SBS generally favor trusting trustworthy books with good track records but do take player disputes seriously.

Now in case anyone reading feels that our upgrade of 5Dimes to A is financially motivated, we should note that our website SBS is founded by the only active moderator at the sports betting sub forum of the largest gambling forum 2+2. Over there he recommends 5Dimes consistently to players and has done so right along without pause, and at 2+2 has not an ounce of financial incentive to do so. What it comes down to is this:

Rereading this 5dimes dispute, in retrospect, the short is that one player made a lot of money being paid 7000-1 instead of 70-1, but was in a great position to benefit due to rules seeming to imply his future bets should stand. We have no doubt that 5Dimes General Manager Tony Williams was beyond heated that what he viewed as an angle shooter had cashed out $10,000 in profit due to a mistake. We can certainly understand him being so and also do understand his actions. Considering 5Dimes has an otherwise spotless track record and offers the best value in the industry, 18 months later it seems silly not to restore their rating to A. Thus this is what we have done.

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5dimes Casino Bonus

Company Information
Website:http://www.5dimes.eu
Established: 1998
Location: San Jose, Costa Rica
Customer Service: Yes (phone, fax, e-mail, live chat)
Tel: 1-800-430-5896
Email: info@5Dimes.eu

5Dimes Review

5dimes Shutdown

Established in 1998, 5Dimes is an online sportsbook that also offers other online gambling departments such as casino, live dealer, mini games, racebook, lottery and poker. The site is one of the five websites owned by the 5Dimes Group and it is licensed in Costa Rica. 5Dimes sportsbook offers a huge selection of sports customers can bet on among which are all the major sports as well as a couple of uncommon ones. The sportsbook has a simplistic design and customers can easily navigate the site. They can easily find all the information they need.

5Dimes sportsbook also uses the best security measures to conduct transactions to and from the sportsbook and it has responsive customer support service available around the clock. Bettors also have a number of safe and secure deposit and withdrawal options to choose from. Combine this with the various types of betting options it offers like teasers, parlays as well as pleaser wagering options, the great selection of sports, different types of bonus offers, rewards and payouts, 5Dimes is the complete package for all online sports betting fans.

BONUS OFFERED

5Dimes sportsbook offers various bonuses and rewards to new and regular bettors. New customers can get a nice deposit bonus of 50% if they deposit between $100 and $400, therefore, they can get up to $200 in bonuses. If they deposit more than $400, they will get an extra 20% bonus up to $2,000.Bettors can also get up to $500 in Free-Play depending how much they will replenish in their accounts. The reload deposit must be between $100 and $2,500. Among the best sportsbook deposit bonuses at 5Dimes is the reduced juice reward that allows bettors to reduce the 'juice' they pay on each bet. The options are offered on the day of each event. Juice is in fact a small fee a sportsbook charges for each bet won. No juice is taken if the bet is lost. At 5Dimes bettors can bet reduced juice on NCAA football, Canadian Football, NFL, NBA, NCAA basketball, MLB, NHL, PGA golf, boxing etc. The wagering requirement of the deposit bonus is based on the number of times that the original deposit is bet. If the full amount is wagered once, bettors will unlock 10% of their bonus. This goes on up until the tenth time the deposit is bet.

WAGERING

Minimum Bet:

5Dimes sportsbook sets limits that can be wagered for each sport. The lowest online wager limit is $0.50, while the phone minimum bet is $50. All confirmed bets are generally reset in a couple of minutes.

Maximum Bet:

From all online sportsbooks, 5Dimes offers the highest maximum bet. It allows bettors to place multiple $5,000 bets on major sports. In addition, the odds reset after each bet and there is no limit on the number of bets placed which is pretty good for high roller sports bettors.

Sports Offered

  • NFL: Yes
  • College Football: Yes
  • NBA: Yes
  • College Basketball: Yes
  • MLB: Yes
  • NHL Hockey: Yes

5Dimes sportsbook offers a great deal of sports and games to bet on, therefore, it is a one-stop shop and the best place to get in on the action. The sportsbook offers the world's biggest variety of sporting events among which are all the major sports such as soccer, basketball, hockey, baseball and boxing including a couple of other sports you would never expect to have the chance to bet on like European water polo. Other sports include NCAA hoops (men's & women's), tennis, rugby, lacrosse, Nascar & Formula 1, golf, volleyball, softball and darts.

Wager Types:

The following are the wager types offered at 5Dimes sportsbook:
- Straight Bets (offered on baseball, basketball and soccer)
- Totals (offered on soccer, basketball and baseball)
- Parlays (offered on sports like baseball, hockey, soccer and most other sports)
- Teasers/Progressives (available for soccer and basketball only)
- Pleasers (offered on soccer and basketball)
- If-Bets (offered on soccer and basketball)
- Rolling If-Bets (offered on soccer and basketball)
- Round Robins (offered on soccer and basketball)
- Reverses (offered on soccer, baseball and basketball)
- Asian Handicaps (used for sports like soccer, baseball, basketball, hockey and any other sport where a pointspread/handicap is used)
- Office Pools (offered on soccer and basketball)
- Point Buying (offered on soccer and basketball)

5dimes Casino Login

DEPOSIT OPTIONS

5Dimes sportsbook offers excellent and reliable deposit options bettors can use to fund their sportsbook account. They have over 20 year’s experience in helping customers transfer money into their accounts. The deposit methods offered include credit cards, player to player Transfers, however the best option for 5dimes deposits is definitively Bitcoin. If you feel uncertain about any of the methods, like bitcoin or need more clarification on them, you can contact the 5Dimes customer support via live chat. Note that some of the funding methods may not be available to residents of certain countries.

5dimes Shutting Down

WITHDRAWAL OPTIONS

5dimes Casino Download

The withdrawal options bettors can use to cash out their winnings from 5Dime’s Sportsbook include Bitcoin or Courier Check or sportsbook transfer. Cash-outs via bitcoin usually are paid out within 48 hours and other methods are usually received in less than a week. There are minimum and maximum withdrawal amount limits that vary depending on the withdrawal method. There may be alternate methods depending on your locale; Contact live chat for the current list.